

A physician discusses the thought patterns and actions that lead to misdiagnosis on the part of healthcare providers and suggests methods that patients can use to help doctors assess conditions more accurately.
A glimpse inside

Groopman argues that many medical mistakes stem not from lack of knowledge or skill, but from cognitive errors—flawed patterns of thinking such as snap judgments, anchoring on initial impressions, or succumbing to stereotypes. These mental shortcuts, while often helpful in a fast-paced clinical setting, can lead doctors astray, resulting in misdiagnosis or inappropriate treatment.
The book emphasizes that listening to a patient's story is crucial for accurate diagnosis. Groopman illustrates how doctors who take time to hear the patient's narrative—rather than just ticking off symptoms—are more likely to recognize subtle clues and avoid premature closure. He advocates for a return to the art of attentive listening in medicine.
Ratings at a glance
- 1Cognitive Errors in Medicine
- 2The Power of Narrative
- 3Patient-Doctor Partnership
- 4Emotional Influences on Judgment
- 5The Limits of Technology
Popular quotes from How Doctors Think
“How doctors think about a problem is often more important than what they know.”
“No one is immune to making errors in judgment, no matter how experienced.”
