

Mark Twain once observed, "A lie can get halfway around the world before the truth can even get its boots on." His observation rings true: Urban legends, conspiracy theories, and bogus public-health scares circulate effortlessly. Meanwhile, people with important ideas--business people, teachers, politicians, journalists, and others--struggle to make their ideas "stick." Why do some ideas thrive while others die? And how do we improve the chances of worthy ideas? In Made to Stick, accomplished educators and idea collectors Chip and Dan Heath tackle head-on these vexing questions. Inside, the brothers Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the "human scale principle," using the "Velcro Theory of Memory," and creating "curiosity gaps."In this indispensable guide, we discover that sticky messages of all kinds--from the infamous "kidney theft ring" hoax to a coach's lessons on sportsmanship to a vision for a new product at Sony--draw their power from the same six traits.Made to Stick is a book that will transform the way you communicate ideas. It's a fast-paced tour of success stories (and failures)--the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of "the Mother Teresa Effect"; the elementary-school teacher whose simulation actually prevented racial prejudice. Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winning ideas--and tells us how we can apply these rules to making our own messages stick.From the Hardcover edition.
A glimpse inside

At the heart of Made to Stick is the SUCCESs acronym: Simple, Unexpected, Concrete, Credible, Emotional, and Stories. These six traits, distilled from analyzing everything from urban legends to effective business pitches, are the DNA of sticky ideas. The book argues that the more an idea embodies these qualities, the more likely it is to be understood, remembered, and acted upon. The Heaths show that anyone can apply these principles, regardless of topic or audience.
Sticky ideas are not about dumbing things down, but about prioritizing and distilling to the essential core. The authors advocate for relentless clarity—identifying the single most important thing and communicating it without distraction. This principle is illustrated through examples like proverbs or military mission statements, which pack deep meaning into a few words.
Ratings at a glance
- 1The SUCCESs Framework
- 2Simplicity: Finding the Core
- 3Unexpectedness: Grabbing Attention
- 4Concreteness: Making Ideas Tangible
- 5Credibility: Making People Believe
Popular quotes from Made to Stick
“The most basic way to get someone's attention is this: Break a pattern.”
“If you say three things, you don't say anything.”
“Stories are almost always concrete.”