

The founders of a respected Silicon Valley advisory firm study legendary category-creating companies and reveal a groundbreaking discipline called category design. Winning today isn't about beating the competition at the old game. It's about inventing a whole new game--defining a new market category, developing it, and dominating it over time. You can't build a legendary company without building a legendary category. If you think that having the best product is all it takes to win, you're going to lose. In this farsighted, pioneering guide, the founders of Silicon Valley advisory firm Play Bigger rely on data analysis and interviews to understand the inner workings of "category kings"--companies such as Amazon, Salesforce, Uber, and IKEA--that give us new ways of living, thinking, or doing business, often solving problems we didn't know we had. In Play Bigger, the authors assemble their findings to introduce the new discipline of category design. By applying category design, companies can create new demand where none existed, conditioning customers' brains so they change their expectations and buying habits. While this discipline defines the tech industry, it applies to every kind of industry and even to personal careers. Crossing the Chasm revolutionized how we think about new products in an existing market. The Innovator's Dilemma taught us about disrupting an aging market. Now, Play Bigger is transforming business once again, showing us how to create the market itself.
A glimpse inside

The central idea of Play Bigger is that the most successful companies don't just make better products—they create and define entirely new categories. This process, called 'category design,' involves identifying a problem people didn't know they had, framing it in a compelling way, and then positioning your company as the solution. The authors argue that this is a proactive, strategic discipline, not just a marketing trick. Companies that master category design can shape customer perceptions and set the terms of competition for years to come.
Data in the book shows that in most new market categories, one company captures the majority of the economic value—often as much as 70-80%. These 'category kings' become synonymous with their space (think Uber for ride-hailing or Salesforce for cloud CRM), while competitors struggle for scraps. Play Bigger contends that aiming for second place is a recipe for mediocrity; the real prize goes to those who define the game itself.
- 1Category Design: The New Business Discipline
- 2Category Kings Capture the Spoils
- 3The Power of Framing the Problem
- 4Category Design Requires Orchestration
- 5Timing and the Category Lifecycle
Popular quotes from Play Bigger
“If you don’t create a category, you’re going to compete for the scraps.”
“The company that designs the category becomes the category king.”